Lufthansa: Long-haul Economy Class
A recent journey from Vancouver (YVR) to Munich (MUC) was pleasant with very few issues. Of course the experience on any flight in and around 10 hours duration can be radically altered if the flight is full. But LH477, utilizing an A330-300, was about three-quarters full, allowing some passengers to stretch out over three or four seats.
Lufthansa premium cabin or status passengers are directed towards the Air Canada Maple Leaf Lounge, opposite security. It is a cut above the domestic lounge - with better quality wines and even hot entrees. The gate is about an eight minute walk, through what seems like an endless wall of duty free shops.
Boarding was professional and efficient, with an on-time departure. The food and beverage service commenced shortly after cruise, with plenty of re-fills on the wine.
The inflight entertainment system is adequate, though we have concerns about the number and quality of movies and the lack of tilt on the seat back video screens. When a seat is in full recline it makes it difficult to comfortably view the screen.
The dinner and breakfast hot entrees were better than what we see on other carriers, with a thumbs-up to the German-inspired omelette dish. The back galley had an ample supply of fruits, snacks and beverages.
While this particular aircraft was wifi-equipped, the service was unavailable throughout the entire flight. Otherwise our impression of the Economy Class cabin was clean, crisp and well-laid out - with a 2-4-2 configuration (except for the last few rows which are 2-3-2).
It is worth noting that with its main hub congested, LH is moving many long-haul flights to MUC - a welcome move as we much more appreciate this airport in the heart of Bavaria. At MUC arriving flights almost always get an air bridge.
While in MUC we also checked out the Business Class/Senator Lounge, which is also accessible to Star Alliance Gold members. This is one of our favourite airport lounges in Europe. Friendly staff, a sprawling buffet, two draught beer dispensers and a bar that creates marvellous cocktails and offers at least three different types of red and white wines. We also appreciate the quiet snooze bed area, the lockers and the showers. News junkies will be pleased with the wide selection of newspapers, magazines and TV screens with CNN and BBC.